Terms of Service

Terms of Service — 72 & Clear LLC

Last updated: November 2, 2025

1) Acceptance of These Terms

By accessing [https://www.72andclear.com] (the “Site”) or booking any services from 72 & Clear LLC (“72 & Clear,” “we,” “us,” “our”), you agree to these Terms of Service (“Terms”) and our Privacy Policy. If you do not agree, do not use the Site or Services. If you use the Services on behalf of an organization, you represent you have authority to bind it.

2) Who We Are & Contact

72 & Clear LLC, a California limited liability company.
Email: Hello@72andclear.com
Phone: 714-931-2366

3) Service Areas & Eligibility

We primarily serve Orange County, California (and nearby areas by request). You must be 18+ and able to form a binding contract to use or book our Services.

4) Quotes, Estimates, Scheduling

  • Estimates. Prices are good-faith estimates based on information you provide and on-site conditions. If scope, access, safety, or add-ons change the price materially, we’ll seek your approval before proceeding.

  • Scheduling. Appointments may be rescheduled for safety/weather (e.g., rain, high winds, lightning, roof hazards).

  • Customer prep. You agree to provide reasonable access (gates/unlocks, pets secured, vehicles moved as needed, water/electric access, fragile items protected or removed).

5) Cancellations & No-Shows

  • Customer. Cancel/reschedule at least [24/48] hours before your appointment.

  • Company. If we cancel, we’ll notify you promptly and offer a new time.

6) Access, Photos & Documentation

You authorize our team to access areas needed for the Services. We may take before/after photos or short videos for quality control, safety, insurance, and record keeping.

7) Service-Specific Notices (Windows, Screens, and Solar,)

  • Windows. Pre-existing defects (chips, cracks, scratches, blown seals, oxidized frames/screens, hard-water staining) can limit results and may worsen under normal cleaning; we’re not responsible for latent defects. Screen are fragile. We are not responsible for screen damage

  • Screens, Screen Removal and Reinstallation. We recommend you remove all screens prior to service. We are happy to remove and reinstall window screens for you. We are not responsible for any screen damage.

  • Solar panels. We follow manufacturer-appropriate, non-abrasive cleaning methods and do not disassemble electrical components. Performance gains vary and are not guaranteed.

  • Windows Closed & Sealed. Before exterior cleaning, please make sure all windows are closed and sealed tight. We can’t be responsible for water sneaking inside if a window is left cracked open.

  • Roof Access & Tile Safety. Sometimes we may need to step on the roof to reach panels or high windows. Roof tiles and shingles can be delicate, even when walked on carefully. We’ll take reasonable precautions (special shoes, safe equipment, etc.), but we can’t promise that tiles won’t crack or shift. By allowing roof access, you accept this small risk — and we’ll keep things as safe as possible.

  • Excluded hazards. We do not remediate hazardous materials (e.g., lead paint, mold, asbestos, animal waste) unless explicitly agreed in writing.

  • Safety & Limits. We’ll always put safety first, which means we may need to reschedule if the weather is dangerous. We’re not responsible for pre-existing damage or faulty installations (like loose windows or panels). Solar panels will only be cleaned with safe, non-abrasive methods — no harsh chemicals.

8) Payment & Billing

  • Due. Payment is due upon completion unless otherwise stated in a written work order.

  • Methods. We accept Zelle, Venmo, Apple Pay, Cash and Checks

  • Late fees. Past-due amounts may accrue a late fee of the lesser of 1.5% per month or the maximum allowed by law. You agree to pay reasonable collection costs, including attorneys’ fees, for delinquent accounts.

9) Satisfaction Window

If you’re not satisfied, email Hello@72andclear.com within [48] hours. We’ll re-address qualifying workmanship areas at no extra charge within a reasonable time, provided conditions haven’t materially changed.

12) Safety, Weather & Force Majeure

We may pause or refuse work if conditions are unsafe (e.g., ladder/roof hazards). Neither party is liable for delays due to events beyond reasonable control (severe weather, utility outages, labor shortages, acts of God, government action, etc.).

13) Insurance & Damage

We maintain general liability; workers’ comp. Report any damage within [48] hours with photos/details. We’re not responsible for pre-existing conditions or consequential damages. If we are found liable, our liability is limited as stated in Section 20.

14) Intellectual Property (Site Content)

The Site and its content (logos, text, images, layout) are owned by us/licensors and protected by law. You may not copy, modify, or distribute without permission. Reviews/feedback you submit may be used for operations and marketing under a non-exclusive, royalty-free license.

15) Acceptable Use

You agree not to misuse the Site, interfere with its operation, upload malicious code, circumvent security, or reverse-engineer any part of the Site.

16) Third-Party Links/Tools

We may link to tools or sites we don’t control. We’re not responsible for third-party content, policies, or services.

18) Privacy & California Privacy Rights (CCPA/CPRA)

See our Privacy Policy for how we collect/use data. California residents have rights to know, delete, correct, and opt-out of sale/sharing for cross-context behavioral advertising. Use our “Do Not Sell/Share My Personal Information”link (if applicable) or contact Hello@72andclear.com. We will not discriminate for exercising CCPA/CPRA rights.

19) Limited Warranty; Disclaimers

We warrant Services will be performed in a professional and workmanlike manner. EXCEPT AS EXPRESSLY STATED, THE SITE AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS, IMPLIED, OR STATUTORY (INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT).

20) Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR CLAIMS ARISING OUT OF OR RELATING TO THE SITE, SERVICES, OR THESE TERMS SHALL NOT EXCEED THE AMOUNTS YOU PAID FOR THE SPECIFIC SERVICES GIVING RISE TO THE CLAIM IN THE 3 MONTHS PRECEDING THE EVENT. WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES (INCLUDING LOST PROFITS OR DIMINUTION IN VALUE). Some jurisdictions don’t allow certain limits; some of the above may not apply.

21) Indemnification

You agree to defend, indemnify, and hold 72 & Clear harmless from claims/liabilities/expenses arising from your misuse of the Site/Services, your violation of these Terms, or your negligence or willful misconduct.

22) Non-Solicitation

For 6 months after your service date, you agree not to directly hire or solicit our staff to perform services outside 72 & Clear’s engagement.

23) Dispute Resolution; Arbitration; Class-Action Waiver

PLEASE READ CAREFULLY—AFFECTS YOUR RIGHTS.

  • Informal resolution. Parties will attempt to resolve disputes informally within 30 days after written notice.

  • Arbitration. If unresolved, disputes shall be resolved by binding arbitration administered by [JAMS/AAA]under its Consumer Rules, before a single arbitrator in Orange County, California. The Federal Arbitration Act governs this agreement. Judgment may be entered in any court of competent jurisdiction.

  • Small claims. Either party may seek relief in small claims court.

  • No class actions. ARBITRATION WILL BE INDIVIDUAL ONLY; NO CLASS, REPRESENTATIVE, OR CONSOLIDATED ACTIONS.

  • Opt-out. You may opt out within 30 days of first use by emailing legal@72andclear.com with your name, service address, and a clear statement opting out of arbitration/class waiver.

  • Fees. Consumer-rule fee schedules apply.

24) Governing Law & Venue

California law governs (conflicts rules excluded); the Federal Arbitration Act governs arbitration. Subject to Section 23, the state and federal courts in Orange County, CA have exclusive jurisdiction.

25) California Consumer Rights Notice (Civ. Code §1789.3)

Questions or complaints? Contact us at the info above. You may also contact the Complaint Assistance Unit of the Division of Consumer Services, Department of Consumer Affairs, 1625 North Market Blvd., Suite N-112, Sacramento, CA 95834; (800) 952-5210; www.dca.ca.gov.

26) Changes to These Terms

We may update these Terms. If material changes occur, we’ll notify you by posting on the Site and/or email. Changes take effect when posted unless stated otherwise. Continued use after changes become effective constitutes acceptance.

28) Entire Agreement; Severability; Assignment; Waiver

These Terms, any work orders, and the Privacy Policy are the entire agreement. If a provision is unenforceable, it will be modified to the minimum extent necessary; the remainder stays in effect. You may not assign these Terms without our consent; we may assign to an affiliate or in a merger/sale. Our failure to enforce a provision is not a waiver.

By booking an appointment or free quote, you agree to our Terms and Privacy Policy.